Our Customer Service Commitment to You

Customer Service Standards

Respect
We will smile when greeting you
We will introduce ourselves
We will say please and thank you

Integrity
We will take responsibility for our actions and behaviors
We will explain what we are doing and/or what is about to happen
We will maintain confidentiality and privacy

Service
We will always ask if there is anything else we can do
We will be kind and courteous, enthusiastic and positive
We will strive to anticipate customer needs

Excellence
We will go above and beyond what is required of us
We will help others do their jobs in addition to our own
We will actively participate in committees

Stewardship
We will use supplies wisely
We will maintain a clean environment
We will get our work done in a timely manner