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News Release

Media Contact: Chantez Bailey

Published on August 12, 2015

Adventist HealthCare’s Home Health Agency Receives Highest Quality National Rating from CMS

Gaithersburg, MD—Adventist Home Health, a division of Adventist HealthCare Home Care Services is one of only three agencies in Maryland to receive the highest quality rating from the Centers for Medicare & Medicaid Services (CMS). The five-star rating places the division in the top 3% of agencies in the U.S.

“With more than 40 years of experience providing care in homes throughout the region, we are honored to be one of the top-performing home health agencies in the U.S.,” said Keith Ballenger, vice president of Adventist HealthCare Home Care Services. “This rating recognizes our commitment to providing the highest quality care in the homes of our patients.”

This is the first time CMS has released ratings for home care agencies to help consumers more quickly identify differences in quality when selecting a healthcare provider.

“The five-star rating from CMS truly demonstrates the dedication of the Adventist HealthCare Home Care Services team to delivering our mission of improving the health of people and communities into the homes of our patients each day,” said Terry Forde, president and CEO of Adventist HealthCare.

The CMS Rating System Explained

Under the CMS rating system, each home health agency receives a quality rating that encompasses the agency’s performance on nine quality measures that include care process measures for the agency and outcome measures for the patients. The nine areas rated include:

How often the agency:

• Initiated patient care in a timely manner
• Provided patient/caregiver drug education on all medications
• Ensured patients received flu vaccine for the current season

How often the patient:

• Got better at getting in and out of bed
• Got better at walking or moving around
• Got better at bathing themselves
• Was able to engage in activity with less pain
• Experienced less shortness of breath
• Required acute care hospitalization

“These measures help the home care team track the progress of our patients as they recover and move forward,” said Lynette Godhard, RN, MGA, director of Clinical Operations, Adventist HealthCare Home Care Services. “These measures are not only a measure of quality, but they are a measure of progress for our patients.”

Adventist HealthCare Home Care Services includes a variety of programs and services that assist the patient while they recuperate from an illness, injury or surgical procedure. In addition to providing skilled services, it offers a full range of supportive services to assist with personal care or daily activities.

In 2014, Adventist HealthCare Home Care Services received the Home Care Elite Award from The National Research Corporation for the third year in a row. That award also recognizes the top-performing home health agencies in the United States.

Learn more about the quality care provided by Adventist HealthCare Home Care Services.

Adventist Home Care Services has been serving the community since 1973 to help patients recover and function as independently as possible in their homes. Today, Adventist Home Care Services’ team of skilled nurses, therapists and social workers deliver comprehensive services with compassionate care to homes throughout Montgomery, Prince George’s, Charles, Calvert, St. Mary’s, Anne Arundel and Howard counties. Adventist Home Care Services offers specialized care for a range of patients including adults, pediatrics and new mothers. Adventist Home Care Services is a member of Adventist HealthCare.

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