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Privacy & Donor's Rights

Privacy and Security Statement

The Adventist HealthCare Shady Grove Medical Center Foundation uses its best efforts to respect the privacy of online visitors. At our site, we do not collect personally identifiable information from individuals, unless it is provided voluntarily. You do not need to register or provide information to us in order to view our site.

We do not place cookies on a visitor's hard drive. We do have access to and collect generic, non-personally identifiable information, which is used for analysis of traffic at our site.

We do not trade, sell or share information that you provide to us with any other company or non-profit organization except those companies which conduct business on our behalf.

The Donor Bill of Rights

The Donor Bill of Rights was created by the American Association of Fund Raising Counsel (AAFRC), Association for Healthcare Philanthropy (AHP), the Association of Fundraising Professionals (AFP), and the Council for Advancement and Support of Education (CASE). It has been endorsed by numerous organizations.

Philanthropy is based on voluntary action for the common good. It is a tradition of giving and sharing that is primary to the quality of life. To ensure that philanthropy merits the respect and trust of the general public, and that donors and prospective donors can have full confidence in the nonprofit organizations and causes they are asked to support, we declare that all donors have these rights:

  1. To be informed of the organization’s mission, of the way the organization intends to use donated resources, and of its capacity to use donations effectively for their intended purposes.
  2. To be informed of the identity of those serving on the organization’s governing board, and to expect the board to exercise prudent judgment in its stewardship responsibilities.
  3. To have access to the organization’s most recent financial statements.
  4. To be assured their gifts will be used for the purposes for which they were given.
  5. To receive appropriate acknowledgement and recognition.
  6. To be assured that information about their donation is handled with respect and with confidentiality to the extent provided by law.
  7. To expect that all relationships with individuals representing organizations of interest to the donor will be professional in nature.
  8. To be informed whether those seeking donations are volunteers, employees of the organization or hired solicitors.
  9. To have the opportunity for their names to be deleted from mailing lists that an organization may intend to share.
  10. To feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers.

Principles of The E-Donor Bill Of Rights

Since the creation of the Donor Bill of Rights, the philanthropic landscape has changed dramatically. One critical change has been the growing use of technology to facilitate charitable giving, primarily through the Internet. While the Internet holds great potential as a charitable giving tool, it also creates new challenges — both for the donor and the charity. Because the Internet is such a new medium for giving, best practices are just beginning to be identified, and many donors and charities are unsure as to their online rights and responsibilities.

An "E-Donor Bill of Rights" is being created by professional fundraising associations and online service providers to help online donors have greater confidence in the nonprofit organizations and causes they are asked to support.

The E-Donor Bill of Rights is intended to complement the original document and provide further and more detailed guidance for the new world of online giving. In addition to the rights outlined in the Donor Bill of Rights, online donors should demand the following of their online solicitors:

  • To be clearly and immediately informed of the organization's name, identity, nonprofit or for-profit status, its mission, and purpose when first accessing the organization's website.
  • To have easy and clear access to alternative contact information other than through the website or email.
  • To be assured that all third-party logos, trademarks, trustmarks and other identifying, sponsoring, and/or endorsing symbols displayed on the website are accurate, justified, up-to-date, and clearly explained.
  • To be informed of whether or not a contribution entitles the donor to a tax deduction, and of all limits on such deduction based on applicable laws.
  • To be assured that all online transactions and contributions occur through a safe, private, and secure system that protects the donor's personal information.
  • To be clearly informed if a contribution goes directly to the intended charity, or is held by or transferred through a third party.
  • To have easy and clear access to an organization's privacy policy posted on its website and be clearly and unambiguously informed about what information an organization is gathering about the donor and how that information will be used.
  • To be clearly informed of opportunities to opt out of data lists that are sold, shared, rented, or transferred to other organizations.
  • To not receive unsolicited communications or solicitations unless the donor has "opted in" to receive such materials.

ePhilanthropy Code of Ethical Online Practices and Practitioners

Those who endorse the ePhilanthropy Code of Ethical Online Practices and Practitioners will:

Section A: Philanthropic Experience

  1. Clearly and specifically display and describe the organization's identity on the organization's Web site;
  2. Employ practices on the Web site that exhibit integrity, honesty, truthfulness and seeks to safeguard the public trust;

Section B: Privacy and Security

  1. Seek to inspire trust in every online transaction;
  2. Prominently display the opportunity to have their names removed from lists that are sold to, rented to, or exchanged with other organizations;
  3. Conduct online transactions through a system that employs high-level, security technology, to protect the donor's personal information;
  4. Provide either an 'opt in' or 'opt out' mechanism to prevent unsolicited communications or solicitations by organizations that obtain email addresses directly from the donor, and require the "opt in" mechanism before the donor's email address may be sold, transferred or otherwise distributed to a third party for communication, advertising or promotion purposes;
  5. Protect the interests and privacy of individuals interacting with their website.

Section C: Disclosures

  1. Disclose the identity of the organization or provider processing an online transaction;
  2. Guarantee that the name, logo and likeness of all parties to an online transaction belong to the party and will not be used without express permission;
  3. Maintain all appropriate governmental and regulatory designations or certifications.

Section D: Complaints

  1. Provide protection to hold the donor harmless of any problem arising from a transaction conducted through the organization's website;
  2. Promptly respond to all customer complaints and to employ best efforts to fairly resolve all legitimate complaints in a timely fashion.

Section E: Transactions

  1. Insure contributions are used to support the activities of the organization to which it was donated.
  2. Insure that legal control of contributions or proceeds from online transactions are transferred directly to the charity or expedited in the fastest possible way.
  3. Companies providing online services with charities will provide clear and full communication with the charity on all aspects of donor transactions including the accurate and timely transmission of data related to online transactions.
  4. Stay informed regarding the best methods to insure the ethical, secure and private nature of online ePhilanthropy transactions;
  5. Adhere to the spirit as well as the letter of all applicable laws and regulations, including but not limited to charity solicitation and tax laws;
  6. Insure that all services, recognition and other transactions promised on a Web site, in consideration of gift or transaction, will be fulfilled in a timely basis.
  7. Disclose to the donor the nature of the relationship between the organization processing the gift or transaction and the charity intended to benefit from the gift.

Distributed by the ePhilanthropy Foundation.Org
ePhilanthropyFoundation.Org c.2002

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Adventist HealthCare Shady Grove Medical Center Foundation
14955 Shady Grove Road, Suite 165
Rockville, MD 20850

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