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Case Management & Discharge Planning

When it’s time to leave our hospital, we’re here to help you transition to the most appropriate place to continue your care.

Case Management Team

You and your family will work with our Case Management team, which includes your doctor, a social worker and/or a nurse case manager. The team will talk to you about the help you might need when you leave the hospital, symptoms or problems to look for when you leave, and the options for care that can help your recovery.

Discharge Procedures

On your discharge day, we will aim to have you ready to leave the hospital by 11 a.m. Please make arrangements with your loved ones in advance so that your transportation is available by that time. If your ride cannot come until after 11 a.m., you may wait comfortably in our Family Lounge, which is located near units 2A/2B on the second floor. Each and every patient we care for is important to us — by adhering to these discharge procedures, you allow us to care for other patients who are waiting for rooms.

Please note that if you are medically ready for discharge and delay your departure, you may incur additional charges, as insurance companies often will not approve or pay for additional days unless medically necessary.

Continuing Your Care

Discharge planning is the process in which you decide upon and smoothly move to the next, most appropriate place for your care. Options for continued care may include your home, a rehabilitative or long-term healthcare facility or another place in the community. Our goal is to make sure the next services you receive are the ones most suited to your healthcare needs.

Should you require additional medical care once you are discharged, Adventist HealthCare has options within our system to meet your needs:

Physical Health & Rehabilitation

Adventist HealthCare Physical Health & Rehabilitation, the first and only acute rehabilitation hospital in Montgomery County, offers comprehensive programs for a range of issues:

  • Orthopedic injuries and surgeries
  • Sports-related injuries
  • Work-related injuries
  • Cardiopulmonary conditions
  • Neurological disorders
  • Traumatic brain injuries
  • Spinal cord injuries
  • Strokes
  • Amputations

Services are available next door to Shady Grove Medical Center and at facilities in Takoma Park and Silver Spring. For more information, call 240-864-6000.

Home Care

Adventist HealthCare Home Care Services has a variety of programs and services to help you in your home while you recuperate from illness, injury or surgery. In addition to skilled services, Home Care Services offers a full range of support to assist with personal care or daily activities. Home Care Services can provide nursing care, therapists, home health aides, sitters and much more. For additional information, please contact 301-592-4470.

Medical Group

If you need a doctor for outpatient follow-up care or to manage your ongoing health and wellness, Adventist HealthCare Adventist Medical Group can help. Our local physician network offers quality primary and specialty medical care in convenient locations.

Medications & Pharmacy Sevices with Walgreens

Shady Grove Medical Center offers bedside delivery of your prescriptions through a partnership with Walgreens. This service ensures that you have your medications when you go home. Once you’re settled at home, you have the option of going back to your regular pharmacy for refills or going through Walgreens.

Online Bill Pay

Use our online bill payment form to pay your hospital bill via credit card at your convenience.

Pay My Bill

Patient Pre-registration

For your convenience, online patient pre-registration is now available for certain hospital services.

Pre-register Online

Billing Questions?

Have billing questions or in need of further assistance? Please view our Frequently Asked Questions or call 301-315-3660 to be connected with a Patient Service Representative. 

Classes & Events

Find health-related activities near you!

  • Jul
    30
    Saturday
    9:00 AM - 11:30 AM
    Our Breastfeeding Class is designed to help expectant parents get off to the right start with breastfeeding after the birth of their baby.
  • Jul
    30
    Saturday
    10:00 AM - 12:00 PM
    Our Home Alone class will help prepare 8-to-11 year olds and their parents for the times when that child will spend brief periods of time alone at home.
  • Aug
    1
    Monday
    10:00 AM - 11:00 AM
    Relax and relieve stress with gentle yoga. These classes combine stretching, breathing and relaxation exercises to help improve muscle tone and create a sense of well-being.

Tobacco Free Campus

Adventist HealthCare Shady Grove Medical Center became a tobacco free campus on November 15, 2007.