Shady Grove Adventist Hospital Earns Joint Commission’s 2005 Ernest Amory Codman Award - Adventist HealthCare

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News Release

Media Contact: Tom Grant

Published on November 04, 2005

Press Release

Shady Grove Adventist Hospital Earns Joint Commission's 2005 Ernest Amory Codman Award

Oakbrook Terrace, IL - The Joint Commission on Accreditation of Healthcare Organizations today named Shady Grove Adventist Hospital in Rockville, Maryland, a 2005 winner of the ninth annual Ernest Amory Codman Award, which recognizes excellence in the use of outcomes measurement by health care organizations to achieve improvements in the quality and safety of health care.

Shady Grove Adventist Hospital is one of two recipients of the award in the hospital category and is being recognized for their initiative to relieve emergency department overcrowding and move patients through the hospital process (throughput) more efficiently, thereby assuring community access to care. Their patient-flow re-design resulted in a 72 percent reduction in hours of ambulance diversions and a decline in the number of patients "boarded" in the emergency department from an average of 190 per month to 120 per month. In 2004, Shady Grove Adventist Hospital cared for an average of 7,250 patients per month in its emergency department.

Named for the physician regarded in health care as the "father of outcomes measurement," the Ernest Amory Codman Award showcases the effective use of performance measurement by health care organizations to improve the quality and safety of health care. The Joint Commission also recognizes an individual who has played a significant leadership role in promoting the use of performance measures to improve health care services, or who has made major contributions to the development and testing of performance measures or the science and art of quality improvement. A panel of national experts in quality measurement and improvement selected the six recipients of the 2005 Awards.

"We congratulate the 2005 Codman Award winners for their successful efforts in translating quality measurement and improvement theory into real-world achievements in excellence," says Dennis S. O'Leary, M.D., president, Joint Commission. "Their initiatives provide vivid examples of breakthroughs in using performance measurement to improve health care quality and patient safety."

"Our efforts to improve throughput centered on fulfilling our mission of providing excellent health care to our community by ensuring access to care. When we embarked upon this effort, we knew that we needed to take a holistic approach to re-examining throughput in order to be successful," says Deborah A. Yancer, president, Shady Grove Adventist Hospital. "We are honored to receive this recognition for our service to our community."

Shady Grove, which recorded more than 85,000 patients in its emergency department in 2004, began looking for ways to improve services due to the high number of ambulance diversions, long waits for patients, poor patient satisfaction and increased risk to patient safety. Data revealed that the absence of capacity management, in addition to overcrowding, contributed to limited access to care for the community. Once capacity management improvements were implemented, patient satisfaction increased and the length of stay for emergency department patients fell from 397 minutes to 372 minutes.

Shady Grove Adventist Hospital is a 269-bed, not-for-profit, acute care facility. Shady Grove Adventist Hospital is part of Adventist HealthCare, an integrated health care delivery organization that is one of the largest employers in the state of Maryland. Adventist Healthcare includes Shady Grove Adventist Hospital, Washington Adventist Hospital, Potomac Ridge Behavioral Health System, Adventist Rehabilitation Hospital of Maryland, Adventist Senior Living Services, Greater Washington Sleep Disorders Centers, Adventist Health Careers Training Center, Hackettstown Regional Medical Center and Adventist Home Health.

Shady Grove Adventist Hospital will formally receive the award on Wednesday, November 9, during the Joint Commission and Joint Commission Resources' National Conference on Quality and Patient Safety in Chicago. Other award winners include behavioral health care - Pikes Peak Mental Health Center, Colorado Springs, Colorado; disease-specific care - Swedish Medical Center, Seattle, Washington; hospital - Memorial Health Center, Medford, Wisconsin; and multi-organization - The Greater Cincinnati Patient Safety ICU Collaborative, Cincinnati, Ohio. Kenneth W. Kizer, M.D., M.P.H., who is president and chief executive officer of the National Quality Forum, is the individual award winner.

Founded in 1951, the Joint Commission on Accreditation of Healthcare Organizations seeks to continuously improve the safety and quality of care provided to the public through the provision of health care accreditation and related services that support performance improvement in health care organizations. The Joint Commission evaluates and accredits more than 15,000 health care organizations and programs in the United States, including more than 8,200 hospitals and home care organizations, and more than 6,800 other health care organizations that provide long term care, assisted living, behavioral health care, laboratory and ambulatory care services. The Joint Commission also accredits health plans, integrated delivery networks, and other managed care entities. In addition, the Joint Commission provides certification of disease-specific care programs, primary stroke centers, and health care staffing services. An independent, not-for-profit organization, the Joint Commission is the nation's oldest and largest standards-setting and accrediting body in health care. Learn more about the Joint Commission at

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