Coronavirus (COVID-19) Advisory | Adventist HealthCare | Maryland

Published on June 06, 2020

Coronavirus (COVID-19)

Coronavirus (COVID-19) Advisory

As our community continues to respond to COVID-19, we want to assure you that Adventist HealthCare is ready to care for patients, no matter their medical need.

What is Adventist HealthCare Doing to Care for Patients?

Adventist HealthCare has a team of experts across our system that is working to provide safe care for all our patients, including those with COVID-19. Our processes are based on guidance from the Centers for Disease Control and Prevention (CDC) and our infectious disease experts. Adventist HealthCare continues to work with county and state public health officials on the latest plans to address the needs in our community.

Some examples of how we are protecting our patients and caregivers:

  • Visitor restrictions
  • Screening of patients and staff for symptoms related to COVID-19
  • Safe patient pathways
  • Social distancing
  • Fewer people in waiting rooms
  • Use of face masks
  • Performing additional training and exercises to help our caregivers safely and efficiently take care of patients
  • Additional beds and isolation areas across our hospitals, including at the Adventist HealthCare Takoma Park campus and the modular ICU units at Fort Washington Medical Center

Experiencing Symptoms?

Please remember that if you begin to experience COVID-19 symptoms, first call your primary care doctor or an Adventist HealthCare Urgent Care near you to determine next steps. Adventist HealthCare is NOT a community testing center and only offers testing to those that meet appropriate criteria for hospitalization. We continue to monitor the number of cases in our community to ensure we meet the needs of our patients.

Community Testing, Closures & FAQ

Testing Locations

PLEASE NOTE: Adventist HealthCare facilities are NOT community testing sites.

COVID-19 testing is available for Maryland residents with a valid ID (driver’s license, U.S. passport, Social Security card) from a number of testing sites throughout the community.

Getting a Test

Appointment-free testing will be available at Six Flags America theme park on Wednesday and Friday from 10 a.m. to 2 p.m.

State of Maryland VEIP sites offer tests on an appointment-only basis. For an appointment at most VEIP sites, call your health care provider and ask for your test order to be sent to CRISP.

Patients are encouraged to contact the site where they plan to be tested to learn more about that site’s appointment procedures and other requirements.

View MARYLAND Community Testing Locations

Closures

ATTENTION: COVID-19 Visitor Restrictions

Effective March 16, 2020: COVID-19 Visitor Restrictions are now in effect.

CANCELLED: Community Classes & Events

To help prevent the spread of COVID-19, all in-person health classes and community events have been cancelled until further notice. We apologize for the inconvenience and appreciate your understanding.

CLOSED: Walk-in Bill Payments

For the safety of our community, we have suspended in-person billing assistance at our facilities and will not accept walk-ins during this time.

Financial Assistance

As COVID-19 continues to impact our community, we understand some of our patients may be affected by this global event. If you've been impacted by COVID-19 and need help paying for services provided by Adventist HealthCare, we're here for you. Please contact our Patient Financial Services department at 301-315-3660, if you have any billing questions or concerns.

CLOSED: The Lourie Center - School

Following Governor Hogan’s guidance and the closing of Maryland schools, we will be closing our Lourie Center School, Therapeutic Nursery Program, and Head Start Program until further notice.

CLOSED: The Lourie Center - Therapeutic Nursery Program

Following Governor Hogan’s guidance and the closing of Maryland schools, we will be closing our Lourie Center School, Therapeutic Nursery Program, and Head Start Program until further notice.

CLOSED: The Lourie Center - Head Start Program

Following Governor Hogan’s guidance and the closing of Maryland schools, we will be closing our Lourie Center School, Therapeutic Nursery Program, and Head Start Program until further notice.

FAQ

Coronavirus (COVID-19) Health Information

Get the most recent public health-related updates regarding COVID-19 from the Centers for Disease Control & Prevention (CDC).

CDC Coronavirus (COVID-19) Website

Adventist HealthCare System Information

Do you offer testing?

Adventist HealthCare Facilities Are NOT Community Testing Sites

Our hospitals only have COVID-19 testing for critically ill patients who are likely to need hospitalization. This policy aligns with guidance from the CDC and the state of Maryland. We are supportive of work by our local and state officials to create community testing sites that will preserve our Emergency Departments resources for those with injuries or illnesses requiring hospital-based care.

If I am pregnant, what should I do?

Check in with your doctor about ways you can protect yourself. We want to assure you that Adventist HealthCare is taking all necessary actions to ensure the safety of our patients, visitors and caregivers. Our employees and facilities are prepared and following guidance from the Centers for Disease Control (CDC) regarding COVID-19. Please follow the visitor restriction policy to protect you and your loved ones. If you are pregnant, continue to follow good health hygiene habits:

  • Wash hands often with soap and water or use an alcohol-based hand sanitizer
  • Avoid touching your eyes, nose and mouth
  • Clean common surfaces such as door knobs, counters, bathroom fixtures, phones and tablets
  • Sneeze or cough into your elbow, NOT your hand
  • Avoid large gatherings, crowds and close contact with others

We recognize this is a difficult time for new moms. Here are some other tips to help you prepare for your stay at the hospital:

  • Prepare for your support person to stay the length of your visit. This will limit any back and forth and risk of exposure
  • Bring your car seat with you and keep in the car
  • If you have other children, plan for their care at home
  • Bring all needed items with you to the hospital such as nursing pillow, breastfeeding support items or other items you may need
  • Bring extra items for your support person such as clothes, etc.

Is my elective surgery being postponed?

Adventist HealthCare has resumed some elective procedures. The health and safety of our patients and caregivers is our top priority. We are taking steps to keep you safe in our care. If you had a surgery or another elective procedure cancelled with us, please keep in touch with your doctor with the latest updates. If you have a procedure scheduled with us and have questions, please call the location of your procedure.

  • Fort Washington Medical Center at 301-292-7000
  • Shady Grove Medical Center at 240-826-6000
  • White Oak Medical Center at 240-637-4000

Learn more about our safety measures.

What do I do if need to see a doctor for a non-COVID-19 issue?

We want to assure you that Adventist HealthCare is here for all your medical conditions. You may be managing a chronic health condition such as diabetes or heart disease or have a new medical issue that requires care.

Here are some tips to help ensure you get the right care when you need it:

  • For managing chronic health conditions, stay in touch with your doctor. Many doctors are offering telehealth so you can see your doctor right from home.
  • For minor illnesses, call your primary care doctor or visit an urgent care center. Adventist HealthCare Urgent Care is offering telehealth appointments. Remember to call ahead if you need to go in. This will help prepare them for your arrival to ensure your safety.
  • If you need emergency care, call your doctor or the closest emergency department to let them know you are coming. This will help prepare them for your arrival to ensure your safety. They can also let you know about any visitor restrictions or information to help guide you when you arrive.
  • If you need a prescription, either for a new medication or your regular medication, call ahead to the pharmacy to check their hours and if they have a drive through or are offering curb side service.

What are the plans for the Takoma Park campus?

Adventist HealthCare White Oak Medical Center has been working closely with the State of Maryland to coordinate surge capacity to care for COVID-19 patients. This plan includes expanding capacity at both the hospital in White Oak and at the Takoma Park campus of the former Washington Adventist Hospital.

Where can I go with additional questions?

If you have general questions or concerns about coronavirus, the following local government hotlines can provide you with updated information:

  • Montgomery County: Call 3-1-1 from within the County.
  • Prince George’s County: Call 301-883-6627.
  • Washington, D.C.: Call 3-1-1 from within the District.

The most up-to-date news and guidance can be found at CDC.gov.

For checklists to prepare yourself and your home, visit Ready.gov.

REMEMBER: If you have recent travel and/or exposure along with symptoms, please first call your doctor or healthcare provider.

Ready When You Are

We’re working harder than ever to make our locations safe, comforting places of healing introducing:

  • Safe Patient Pathways
  • Visitor Restrictions
  • Patient & Staff Screening
  • Deep Cleaning & Disinfection
  • Social Distancing
  • Vigorous Infection Prevention
  • Fewer People in Waiting Rooms
  • Required Face Masks

Patient & Visitor Safety

Set Your Location

Setting your location helps us to show you nearby providers and locations based on your healthcare needs.