Culturally Competent Care - Adventist HealthCare

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Culturally Competent Care

Culturally Competent Care Training for HealthCare Professionals

According to the U.S. Department of Health & Human Services’ Office of Minority Health, cultural and linguistic competence is a set of congruent behaviors, attitudes, and policies that come together in a system, agency, or among professionals that enables effective work in cross-cultural situations.

The Center for Health Equity and Wellness provides cultural competence training to clinical and non-clinical healthcare professionals and staff to increase awareness of racial and ethnic disparities in health care, eliminate cultural and linguistic barriers during clinical encounters, and improve quality of care. Training is available in-class and online for Adventist HealthCare physicians, nurses, and other staff.

Culturally Competent Care Training Modules

The Center developed Culturally Competent Care training modules as a response to the challenges and opportunities related to serving our very diverse, ethnic, racial and cultural communities. This training targets health services providers and support staff.

Our Culturally Competent Care training modules will address the following areas:

  • Awareness of health and healthcare disparities in different populations.
  • Exploration of subconscious biases, stereotypes and assumptions and how they play a part in the patient-provider relationship.
  • Increase knowledge of health beliefs and practices of the ethnically diverse populations in our communities.

Culturally Competent Care for Healthcare Professionals

Facilitator Training

Adventist HealthCare has long recognized the importance of providing patient-centered, quality health care and services to our communities. To help all of Adventist HealthCare's entities reach this goal, the Center for Health Equity and Wellness provides Culturally Competent Care Facilitator Training for various staff members across the system. This one-day "Train-the-Trainer" class—open to educators in nursing and leadership/workforce development, as well as facilitators from human resources, patient navigators, and other education staff—focuses on building your cultural self-awareness and knowledge, as well as developing your ability to integrate cultural competency content into skills development training and other educational offerings in your department.

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Cultural Competence

As the diversity of our community continues to change, providing health care that is culturally sensitive goes to the heart of our mission as an organization.