Case Management & Discharge Planning

When it’s time to leave our hospital, we’re here to help you transition to the most appropriate place to continue your care.

Case Management Team

You and your family will work with our Case Management team, which includes your doctor, a social worker and/or a nurse case manager. The team will talk to you about the help you might need when you leave the hospital, symptoms or problems to look for when you leave, and the options for care that can help your recovery.

Discharge Procedures

On your discharge day, we will aim to have you ready to leave the hospital by 11 a.m. Please make arrangements with your loved ones in advance so that your transportation is available by that time. If your ride cannot come until after 11 a.m., you may wait comfortably in our Family Lounge, which is located near units 2A/2B on the second floor. Each and every patient we care for is important to us — by adhering to these discharge procedures, you allow us to care for other patients who are waiting for rooms.

Please note that if you are medically ready for discharge and delay your departure, you may incur additional charges, as insurance companies often will not approve or pay for additional days unless medically necessary.

Continuing Your Care

Discharge planning is the process in which you decide upon and smoothly move to the next, most appropriate place for your care. Options for continued care may include your home, a rehabilitative or long-term healthcare facility or another place in the community. Our goal is to make sure the next services you receive are the ones most suited to your healthcare needs.

Should you require additional medical care once you are discharged, Adventist HealthCare has options within our system to meet your needs:

Physical Health & Rehabilitation

Adventist HealthCare Rehabilitation, the first and only acute rehabilitation hospital in Montgomery County, offers comprehensive programs for a range of issues:

  • Orthopedic injuries and surgeries
  • Sports-related injuries
  • Work-related injuries
  • Cardiopulmonary conditions
  • Neurological disorders
  • Traumatic brain injuries
  • Spinal cord injuries
  • Strokes
  • Amputations

Services are available next door to Shady Grove Medical Center and at facilities in Takoma Park and Silver Spring. For more information, call 240-864-6000.

Home Care

Adventist HealthCare Home Care Services has a variety of programs and services to help you in your home while you recuperate from illness, injury or surgery. In addition to skilled services, Home Care Services offers a full range of support to assist with personal care or daily activities. Home Care Services can provide nursing care, therapists, home health aides, sitters and much more. For additional information, please contact 301-592-4470.

Medical Group

If you need a doctor for outpatient follow-up care or to manage your ongoing health and wellness, Adventist HealthCare Adventist Medical Group can help. Our local physician network offers quality primary and specialty medical care in convenient locations.

Online Bill Pay

Use our online bill payment form to pay your hospital bill via credit card at your convenience.

Pay My Bill

Patient Pre-registration

For your convenience, online patient pre-registration is now available for certain hospital services.

Pre-register Online

Set Your Location

Setting your location helps us to show you nearby providers and locations based on your healthcare needs.