Patient-centered visiting hours have been established. Our patients can visit with loved ones whenever it is convenient as long as the visit supports the comfort, care and privacy of our patients. In some units, visiting hours and the number of visitors may be limited due to the special needs of the patient, or for the privacy of other patients. Please check with the nursing staff for unit-specific information.
For the security of our patients, visitors, staff and volunteers, the Emergency Department lobby will be the only entrance open between 10:00pm and 5:00am. Overnight visitors must check in with the security guard in the Emergency Department lobby for a visitor badge.
If you plan to enter or exit the hospital between 10:00pm and 5:00am, please park in the Emergency Department lot. An emergency phone will be posted outside the 1st floor Main Entrance for after-hours Security/Operator assistance.
Adventist HealthCare Shady Grove Medical Center is committed to providing a safe environment for everyone who enters our doors. Thank you for your cooperation.
The Birth Center at Adventist HealthCare Shady Grove Medical Center Visiting Information
When visiting patients in the Birth Center at Adventist HealthCare Shady Grove Medical Center, please be advised that in the Birth Center, any child under the age of 16 must be a family member. No child under the age of 16 may spend the night in the Birth Center. We appreciate your cooperation with this request as we strive to maintain privacy and safety for our patients and visitors.
Additionally, effective January 2, 2014, the Birth Center at Adventist HealthCare Shady Grove Medical Center will institute quiet hours from 1 – 3 p.m. During this time, we ask families and visitors to please let moms and their significant others enjoy some alone time to bond with their new baby.
Parking is available in the visitor lots at the main entrance of the hospital, as well as in the parking garage. All patient/visitor lots on this campus require payment of a nominal fee. The parking system accepts cash and all major credit cards. You can pay at a kiosk located in the lobby or as you exit the lot. If you lose your ticket, please contact the on-duty parking attendant by using the intercom system at the gates or pay stations, or call our Security office at 240-826-6671.
There is a 20-minute grace period in all lots to allow for patient drop-off and pickup. Additionally, Montgomery County operates metered parking along Medical Center Drive.
In order to keep our patients and employees safe, the main hospital entrance closes nightly from 10 p.m. to 5 a.m. During that time, all patients and visitors must enter and exit through the Emergency Department.
We welcome you to take pictures or video of yourself or family members at our hospital. However, we cannot allow pictures or videos of other patients, staff or any medical procedures.