Campus Parking & Public Transit

Parking pay gatePatients and visitors to Adventist HealthCare Shady Grove Medical Center are welcome to park in the following areas:

  • Lot D - In front of the Main Entrance, for the nearest access to Units A-D, the Birth Center and outpatient services.
  • Hospital Garage (Floors 1 and 2) - For the nearest access to emergency care, ICU and Units 4H and 5H.
  • Lots K and L - For our mental health services.
  • Lot C - Reserved for patients receiving care in the Shady Grove Aquilino Cancer Center.

Parking FAQ's

What are the parking fees?

Visitor lots will incur the following hourly charges:

  • Less than 30 minutes: Free
  • 30 minutes to 1 hour: $2
  • More than 1 hour to 2 hours: $3
  • More than 2 hours to 3 hours: $5
  • More than 3 hours: $7

A maximum parking fee of $7 applies per calendar day. Vehicles that remain in the parking garage overnight will incur a new daily parking charge.

Validated Parking

Free parking with a validated ticket is available for Shady Grove Medical Center patients who are receiving the following services:

  • Outpatient Surgery
  • NICU
  • Outpatient Wound Care and Infusion Services
  • Shady Grove Aquilino Cancer Center

Who pays?

In general, all visitors and patients pay for parking. This approach was chosen in order to keep a low hourly rate.

How do I pay?

Visitors can pay at the exit gates in each lot or at one of two payment kiosks at the entrances to Shady Grove Medical Center.

Why do we pay for parking?

Like other hospitals in the region, we have to find ways to offset the cost of providing parking spaces for all who visit our campus. Charging a reasonable fee will help our nonprofit organization fund improvements, safety measures and other needs on our campus.

How do I report a problem?

To reach a parking attendant, please contact Security at 240-826-6671. If you would like to share a concern or problem related to parking, please call Metropolitan HealthCare Services at 202-327-4084 (M-F, 9 a.m. - 5 p.m.). Urgent problems should be directed to Security at 240-826-6671.

How are lost or damaged tickets handled?

A patient or visitor who has lost or damaged their ticket will need to contact the on-duty parking attendant by using the intercom system at the gates or pay stations, or by calling Security at 240-826-6671. Lost tickets are $5.

 

Accessing the Hospital by Metro or Ride-On Bus

You may access the Ride-On Bus stop next to the hospital.

Plan your next trip to Shady Grove Medical Center by creating a custom trip plan from your front door using the WMATA website.

Online Bill Pay

Use our online bill payment form to pay your hospital bill via credit card at your convenience.

Pay My Bill

Patient Pre-registration

For your convenience, online patient pre-registration is now available for certain hospital services.

Pre-register Online

Set Your Location

Setting your location helps us to show you nearby providers and locations based on your healthcare needs.