Patient Information
Your patient room is your home while you are here. We want to keep you and your loved ones as comfortable and as safe as possible.
For Assistance in Your Room
Your remote control and television allow you to get the right help when you need it. Please press the red call button on your television remote control. The unit coordinator or another member of your care team will answer, listen to your needs and share them with the right member of your care team and get you help as soon as possible. You may also use your remote to request help with specific needs such as water or restroom assistance.
Interpreter or Hearing-Impaired Services
We are committed to communicating with patients who prefer to speak a language other than English for their healthcare experience, or who are deaf or hard of hearing. We want to explain things related to medical conditions or hospital visits in a way that all of our patients can understand. We offer free interpretation and communication services to meet your needs. No person will be denied equal access to services at our hospital based on his or her ability to communicate or speak English. Please know that if you are experiencing an emergency, we will not delay care. Hospital staff will assist you in communicating as effectively as possible.
If you need communication assistance, please ask your nurse or any staff member for help.
Keeping Your Room Clean
Keeping your room and bathroom clean is our priority. Your housekeeper will clean your room once a day.
If you see something that requires immediate attention, please dial 6256 from any hospital phone or 240-637-6256 from an outside phone to reach our Environmental Services team. We will send a housekeeper as soon as possible.
Your Meals
During your stay we want to provide satisfying meals as prescribed by your doctor’s orders and give you an opportunity to select your meals. Our Food & Nutrition Staff will visit you and take your meal orders each day. Our menus offer a wide variety of daily options for each meal. You can also select from our “always available” selection on the back of the menu.
Guests and visitors can dine in our Cafeteria located on Level 1 of White Oak Medical Center, just past the Main Lobby.
Cafeteria Hours of Operation
Monday – Friday
Breakfast: 6:30 – 10:00 a.m.
Lunch: 11:00 – 2:00 p.m.
Snack: 2:00 – 3:00 p.m.
Dinner: 4:00 – 7:00 p.m.
Saturday – Sunday
Breakfast: 7:00 – 10:00 a.m.
Lunch: 11:00 – 1:30 p.m.
Snack: 2:00 – 3:00 pm
Dinner: 4:00 – 7:00 p.m.
Menu Offerings
- Deli - Crafted
- Pizza - Slices
- Action Station
- Farmhouse Grill
- Seasons - Soup & Salad Bar
- Chefs Table
- Simple To Go – Grab-n-go food options
- Assorted bottled & fountain beverages
- Peets Coffee & Tea
Coffee Shop
Hours: Monday – Friday
6:30 a.m. – 3:00 p.m.
Naturals juice & fruit smoothie bar with salads, sandwiches, grab-n-go food options, and
hot coffee & tea from Caribou Coffee
Vending
For a quick snack or drink, you will find vending machines located on Level 1 near the Cafeteria and the Emergency Department and in the waiting areas on some units.
Staff Payroll Deduct
If you are a hospital employee, you can use your hospital badge for payroll deduct in the Hospital Gift Shop and Cafeteria.
Kosher Pantry
The Kosher Pantry located on Level 2 behind the Surgery Reception desk offers a comfortable lounge area for visitors who keep kosher and/or want to celebrate the Sabbath.
WOMC Gift Shop
You can purchase a wide selection of snacks, cards and toiletries in the Gift Shop located on Level 1, near the Information Desk in the Main Lobby. You’ll also find flowers, balloons, magazines and assorted gifts.
Monday – Friday: 10:00 am – 6:00 pm
Saturday: Closed
Sunday: 10:00 am – 5:00 pm
