Patient & Family Advisory Council - Adventist HealthCare

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Patient & Family Advisory Council

Adventist HealthCare Shady Grove Medical Center has established a Patient and Family Advisory Council (PFAC) of volunteers to guide our world-class patient care.

Want to Give Input on How to Improve Shady Grove Medical Center?

Consider serving on our Advisory Council, which helps guide improvements to the patient and family experience. Shady Grove Medical Center is looking for people who share our commitment to world-class healthcare to join this influential council. Current and former patients and their family members meet regularly with our hospital leadership and staff to give personal input on policies and programs throughout the hospital.  

The council is looking for patients and families members who represent a variety of experiences and backgrounds. Candidates should be willing to speak freely but constructively about both positive and negative experiences. The council meets monthly and attendance is required.

Your Participation

If selected, council members must:

  • attend at least six of 12 scheduled meetings per year.
  • attend a mandatory orientation (during the council’s regularly scheduled meeting time).
  • agree to the requirements of the Health Insurance Portability & Accountability Act (HIPAA) and confidentiality.

Additional Information

For more information, please contact

How to Apply?

To be considered for membership, please submit the form below. All information provided will be kept confidential.

Online Bill Pay

Use our online bill payment form to pay your hospital bill via credit card at your convenience.

Pay My Bill

Patient Pre-registration

For your convenience, online patient pre-registration is now available for certain hospital services.

Pre-register Online

Billing Questions?

Have billing questions or in need of further assistance? Please view our Frequently Asked Questions or call 301-315-3660 to be connected with a Patient Service Representative.

Classes & Events

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Tobacco Free Campus

Adventist HealthCare Shady Grove Medical Center became a tobacco free campus on November 15, 2007.