News Release

Media Contact
Tina Sheesley

Published on July 29, 2020

Adventist HealthCare Hospitals Win Maryland Patient Safety Award

Gaithersburg, MD — Both Adventist HealthCare Shady Grove Medical Center and Adventist HealthCare Fort Washington Medical Center were named Circle of Honor winners by the Maryland Patient Safety Center in its 2020 Patient Safety Innovation Awards.

The hospitals were among the eight statewide Circle of Honor winners in the annual awards program, which recognizes top safety and quality solutions for patients. Shady Grove Medical Center was recognized for its project focused on reducing readmissions for chronic obstructive pulmonary disease, or COPD. Fort Washington Medical Center was honored for its Adopt-a-Room project, which focused on improving patient experience.

"Our caregivers keep safety and a quality experience at the forefront of everything they do for our patients," said Susan Glover, RN, and Adventist HealthCare’s Senior Vice President and Chief Quality & Integrity Officer. "The Maryland Patient Safety Center Circle of Honor awards demonstrate their dedication. We are determined to continue to exceed the needs of our patients and find ways to improve their care."

Shady Grove Medical Center was the only Montgomery County hospital to earn recognition. Its project, Reducing Chronic Obstructive Pulmonary Disease, was led by the hospital’s respiratory therapists, who engaged a multi-disciplinary team to help lower readmissions for COPD patients. The effort enhanced education of self-care and disease management for patients both during and after their hospital stays. The initiative helped Shady Grove bring its COPD readmission rate from 16% in 2018, when the project began, to zero in May 2020.

Shady Grove also received Circle of Honor recognition in 2019.

Fort Washington Medical Center was the only Prince George’s County hospital recognized. Its project, Adopt-A-Room to Improve Patient Experience and Promote Teamwork, used team-based problem-solving to improve patient experience. Caregivers formed an Interdisciplinary Patient Experience Committee of frontline employees, management and a patient representative. The concept improved communication with patients from admissions to discharge, allowing for real-time problem solving and feedback. The work significantly improved Fort Washington’s performance on the Hospital Consumer Assessment of Healthcare Providers and Systems survey in doctor and nurse communication, and its overall hospital rating.

The honorees were selected by a panel of independent judges who are leaders in the Maryland healthcare community. Winners will be recognized at the 16th Annual Maryland Patient Safety Conference, which will be held virtually on Sept. 9, 2020.

Adventist HealthCare, an integrated, health-care delivery organization based in Gaithersburg, Maryland, is the first and largest healthcare provider in Montgomery County. The Mission of Adventist HealthCare is to extend God’s care through the ministry of physical, mental and spiritual healing. Adventist HealthCare includes Shady Grove Medical Center, White Oak Medical Center, Fort Washington Medical Center, Adventist HealthCare Rehabilitation, Adventist HealthCare Home Care Services, Adventist Medical Group, Urgent Care, Imaging and The Lourie Center for Children’s Social & Emotional Wellness.

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