Patient Complaints & Grievances
As our patient, we are available to offer support for any concerns you may have about your care.
Please contact the Adventist HealthCare location where you received care directly to file a complaint or discuss any grievances.
For Additional Assistance
If concerns are not resolved by the hospital to a patient’s or patient representative’s satisfaction, you are encouraged to contact any of the following organizations:
Maryland Department of Health & Mental Hygiene
Office of Health Care Quality
7120 Samuel Morse Drive, Second Floor
Columbia, MD 21046
Centers for Medicare & Medicaid Services (CMS)
The Joint Commission (TJC)
Commission on Accreditation of Rehabilitation Facilities (CARF) International
U.S. Department of Health & Human Services Office for Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201