Patient Complaints & Grievances | Adventist HealthCare | Maryland

Patient Complaints & Grievances

As our patient, we are available to offer support for any concerns you may have about your care.

Please contact the Adventist HealthCare location where you received care directly to file a complaint or discuss any grievances.

For Additional Assistance

If concerns are not resolved by the hospital to a patient’s or patient representative’s satisfaction, you are encouraged to contact any of the following organizations:

Maryland Department of Health & Mental Hygiene
Office of Health Care Quality
7120 Samuel Morse Drive, Second Floor
Columbia, MD 21046
Phone: 877-402-8218

Centers for Medicare & Medicaid Services (CMS)
Phone: 877-267-2323

The Joint Commission (TJC)
Phone: 800-994-6610

Commission on Accreditation of Rehabilitation Facilities (CARF) International
Phone: 888-281-6531
TTY: 520-495-7077

U.S. Department of Health & Human Services Office for Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
Phone: 877-696-6775

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