Visitor Policy | Adventist HealthCare | Maryland

Visitor Policy

Family and friends can be an important part of a patient’s healing and recovery. We invite our patients to welcome their loved ones for a visit when it is convenient, as long as the visit supports the comfort, care and privacy of our patients, as well as our visitor policy and any temporary restrictions.

In some circumstances, visiting hours and the number of visitors may be limited. Please see below for more information or any visitor restrictions.

Temporary COVID-19 Visitor Restrictions

To help prevent the spread of COVID-19, we’re restricting the number of visitors in our facilities.

Updated: December 27, 2021

  • Fort Washington Medical Center is not allowing any visitors due to the spike in COVID-19 cases.
  • Rehabilitation is not allowing visitors. Exceptions are noted below.
  • Shady Grove Medical Center is not allowing visitors. Exceptions are noted below and other policies vary as noted below.

  • White Oak Medical Center is allowing one healthy visitor for admitted patients. Visiting hours and other policies vary as noted below.

Location Specific Policies

Please select a location below for specifics of that location’s current Visitor Policy:

Fort Washington Medical Center

  • Visitors must be age 18 or older.
  • Visiting hours are 11:00 am to 7:00 pm daily.
  • Visitors are not allowed in the Emergency Department. Translators and Care Navigator are allowed.
  • Visitors are not allowed in patient rooms, ICU, and Emergency Department. A translator and/or Care Navigator are allowed.

Shady Grove Medical Center

  • One parent or guardian for a minor child in our care
  • One adult visitor for Labor & Delivery patients during the length of stay. In addition, one designated, trained Doula is permitted in the Labor and Delivery department and must remain on the unit.
  • Compassionate care, end-of-life situations
  • Support persons for individuals with disabilities (in accordance with AHC CP 209.0 - Access to Support Persons for Individuals with Disabilities in Health Care Settings During the COVID-19 Pandemic)
  • Patients having outpatient procedures or outpatient testing can be escorted by one visitor but visitor must remain outside of facility during procedure.

White Oak Medical Center

  • Only one pre-designated adult may visit per day. Patients can designate one visitor & one alternate visitor for their length of stay.
  • Visitors must be age 16 or older.
  • Visitation is permitted at any time, according to the guidelines noted.
  • One visitor is permitted for observation and Emergency Department patients, however this is at the discretion of the medical team.
  • Patients having outpatient procedures or outpatient testing are permitted one visitor at the discretion of the medical team.
  • One visitor is permitted for maternity patients. In addition, one designated, trained Doula is permitted in the Labor and Delivery department and must remain on the unit.

Rehabilitation

  • One visitor, with preapproval, to train a primary caregiver.
  • Support persons for individuals with disabilities (in accordance with AHC CP 209.0 - Access to Support Persons for Individuals with Disabilities in Health Care Settings During the COVID-19 Pandemic)

 

Exceptions to Visitor Restrictions

  • One parent or guardian for a minor child in our care
  • One adult visitor for Labor & Delivery patients during the length of stay
  • Compassionate care, end-of-life situations
  • Support persons for individuals with disabilities (in accordance with AHC CP 209.0 - Access to Support Persons for Individuals with Disabilities in Health Care Settings During the COVID-19 Pandemic)

In the four situations noted above, Adventist HealthCare limits visitation to only those persons who are essential for the patient's physical or emotional well-being. Visitors must comply with all CDC guidance regarding visitation.

Stay Healthy

To help prevent the spread of COVID-19 and to keep all in our community safe, please note our current visitor policy. Please remember to further prevent the spread of illness by wearing a mask that covers your nose and mouth, practicing good health hygiene by washing your hands often with soap and water or an alcohol-based hand sanitizer, coughing/sneezing into your sleeve or tissue, and avoiding touching your eyes, nose or mouth.

Additional Information

If you have further questions regarding the Visitor Policy, please contact our hospitals directly:

Ready When You Are

We’re working harder than ever to make our locations safe, comforting places of healing introducing:

  • Safe Patient Pathways
  • Visitor Restrictions
  • Patient & Staff Screening
  • Deep Cleaning & Disinfection
  • Vigorous Infection Prevention
  • Fewer People in Waiting Rooms
  • Required Face Masks

Patient & Visitor Safety

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