Visitor Policy | Adventist HealthCare | Maryland

Visitor Policy

Family and friends can be an important part of a patient’s healing and recovery. We invite our patients to welcome their loved ones for a visit when it is convenient, as long as the visit supports the comfort, care and privacy of our patients, as well as our visitor policy and any temporary restrictions.

In some circumstances, visiting hours and the number of visitors may be limited. Please see below for more information or any visitor restrictions.

Temporary COVID-19 Visitor Restrictions

In response to COVID-19, Adventist HealthCare continues to have comprehensive safety measures in place to best protect our patients and team members. We’re constantly reviewing and updating our policies to make sure that all our locations are safe, comforting places of healing.

As such, Adventist HealthCare has updated its Visitor Policy to allow one (1) designated adult visitor for inpatients who are not suspected or confirmed to have COVID-19.

Location Specific Policies

Please select a location below for specifics of that location’s current Visitor Policy:

Fort Washington Medical Center

  • All visitors are required to check in at the front desk in the main lobby when entering.
  • Patients can designate one adult visitor. If a patient’s stay is more than three days, another adult visitor can be designated.
  • Fort Washington Medical Center Visiting Hours:
    • Daily between 1 – 3 p.m. and 5 – 7 p.m. One visit per day.
  • No visitors under age 18, unless they are the parent of child in the hospital.
  • All visitors will be screened for COVID-19 symptoms upon entering, prior to each visit, and must sign an attestation. Visitors will not be allowed if symptoms are present.
  • All visitors must always wear a hospital-issued mask and practice frequent hand hygiene.
  • All visitors must remain within the patient’s room during the visit and not travel to other areas of the hospital, including the cafeteria and waiting areas.

Visitor restrictions remain in place for COVID-19 patients or Persons Under Investigation (PUI). Visitors are not permitted for these cases except:

  • COVID-19 patients or Persons Under Investigation (PUI) are not permitted visitors, except for the following:
    • End of Life – One visitor at a time
    • Patients with disabilities as defined by the ADA
    • Primary caregiver training in preparation for discharge or transfer – case by case basis

Shady Grove Medical Center

  • All visitors are required to enter through the main entrance of the hospital.
  • Patients can designate one adult visitor. If a patient’s stay is more than seven days, another adult visitor can be designated. Only one visitor is permitted per day. Visitors may not exit and re-enter the hospital during visiting hours.
  • Shady Grove Medical Center Visiting Hours
    • Inpatient/observation units: 1 – 4 p.m.
    • Emergency department: No visitors permitted
  • Visitors will be screened for COVID-19 symptoms upon entering, prior to each visit and must sign an attestation. Visitors will not be allowed if symptoms are present.
  • All visitors must wear a hospital-issued mask and comply with hospital policies regarding use and should wash hands often.
  • No visitors under age 18, unless they are the parent of child in the hospital.
  • Visitors must stay in the patient’s room. Visitors may not visit waiting areas or other common areas.
  • Visitors may not eat in patient rooms.

Visitor restrictions remain in place for COVID-19 patients or Persons Under Investigation (PUI). Visitors are not permitted for these cases except:

  • Labor and Delivery – one visitor permitted for entire stay
  • Pediatrics – one parent or guardian permitted for entire stay
  • Patients with Disabilities as defined by the American Disability Act (ADA)

White Oak Medical Center

  • All visitors are required to check in at an information desk. Visitors will be screened for COVID-19 symptoms upon entering, prior to each visit and must sign an attestation. Visitors will not be allowed if symptoms are present.
  • Patients can designate one adult visitor. If a patient’s stay is more than seven days, another adult visitor can be designated. Only one visitor is permitted per day.
  • White Oak Medical Center Visiting Hours
    • Inpatient/observation units: 8 a.m. – 10 p.m.
    • Emergency department: 24/7
    • Outpatient procedures: Duration of the procedure and recovery
  • All visitors must wear a hospital-issued mask and comply with hospital policies regarding use and should wash hands often.
  • No visitors under age 18, unless they are the parent of child in the hospital.
  • Visitors must stay in the patient’s room. Inpatient and Emergency Department visitors may not visit waiting areas or other common areas.

Visitor restrictions remain in place for COVID-19 patients or Persons Under Investigation (PUI). Visitors are not permitted for these cases except:

  • One visitor allowed for Labor & Delivery patients during length of stay
  • One visitor allowed for a child in our care
  • One visitor at a time for end-of-life circumstances
  • One visitor, with pre-approval, to train a primary caregiver
  • Support persons for patients with disabilities are authorized:
    • to accompany, visit and stay in the hospital with individuals with disabilities
    • to visit individuals with disabilities during their hospital stay

Rehabilitation

  • Visitors must check in at front desk to be confirmed as an approved visitor designated to visit for that day.
  • Each eligible patient can designate up to two visitors for the duration of their inpatient stay. Only one visitor is permitted per day.
  • Rehabilitation Visiting Hours
    • Inpatient: 9:30 – 11:30 a.m. and 6 – 8 p.m.
  • All visitors must wear a hospital-issued mask and comply with hospital policies regarding use and should wash hands often.
  • All visitors are required to check in and will be screened upon entering, and if at any time they begin to exhibit symptoms of COVID-19, they will be asked to leave.
  • Visitors will receive a badge with their name, date of visit and unit or room of the patient they are visiting.
  • Visitors may not eat in patient rooms.
  • Visitors must stay in the patient’s room. Visitors are only permitted in the gym if they are scheduled for a family training.
  • Visitors are not permitted for outpatient services. If you are dropping off or picking up a patient, please remain in your vehicle and call the outpatient clinic for further instructions.

Stay Healthy

To help prevent the spread of COVID-19 and to keep all in our community safe, please note our current visitor policy. Please remember to further prevent the spread of illness by wearing a mask that covers your nose and mouth, practicing good health hygiene by washing your hands often with soap and water or an alcohol-based hand sanitizer, coughing/sneezing into your sleeve or tissue, and avoiding touching your eyes, nose or mouth.

Additional Information

If you have further questions regarding the Visitor Policy, please contact our hospitals directly:

Ready When You Are

We’re working harder than ever to make our locations safe, comforting places of healing introducing:

  • Safe Patient Pathways
  • Visitor Restrictions
  • Patient & Staff Screening
  • Deep Cleaning & Disinfection
  • Social Distancing
  • Vigorous Infection Prevention
  • Fewer People in Waiting Rooms
  • Required Face Masks

Patient & Visitor Safety

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