Visitor Policy | Adventist HealthCare | Maryland

Visitor Policy

Family and friends can be an important part of a patient’s healing and recovery. We invite our patients to welcome their loved ones for a visit when it is convenient, as long as the visit supports the comfort, care and privacy of our patients, as well as our visitor policy and any temporary restrictions.

In some circumstances, visiting hours and the number of visitors may be limited. Please see below for more information or any visitor restrictions.

Temporary COVID-19 Visitor Restrictions

To help prevent the spread of COVID-19, we’re restricting the number of visitors in our facilities.

Updated: Dec. 4, 2021

  • Fort Washington and Rehabilitation are allowing one healthy visitor for admitted patients. Visiting hours and other policies vary by hospital as noted below.
  • Shady Grove Medical Center is allowing one healthy designated visitor a day for admitted patients. Patients must designate the visitor in advance. No more than two loved ones can be designated as visitors during the length of stay.

  • White Oak Medical Center is allowing two healthy visitors for admitted patients. Visiting hours and other policies vary by hospital as noted below.

Location Specific Policies

Please select a location below for specifics of that location’s current Visitor Policy:

Fort Washington Medical Center

  • Visitors must be age 18 or older.
  • Visiting hours are 11:00 am to 7:00 pm daily.
  • Visitors are not allowed in the Emergency Department. Translators and Care Navigator are allowed.
  • Patients who are admitted can have ONE (1) visitor at a time.
  • Patients and visitors who display symptoms or patients who test positive for COVID are not allowed visitors except for a translator.

Shady Grove Medical Center

  • Visitors must be age 18 or older.
  • Inpatient and observation unit visitors are allowed from 10 a.m. to 8 p.m.
  • Inpatients and observation patients may have one healthy adult visitor each day. Patients must designate who will visit in advance. No more than two loved ones can be designated as visitors during the length of stay.
  • Emergency patients in Rockville and at the Germantown Emergency Center may have one visitor accompany them.
  • One visitor may accompany surgery patients or Cardiovascular Interventional Radiology patients prior to their procedures. The duration of the visit is at the discretion of the care team.
  • Two parents or guardians with a child in the NICU or minor children may visit at a time.
  • Maternity patients may have one visitor for the length of stay. Additionally, one designated credentialed doula is permitted and may remain with a COVID-negative patient who is in the Labor and Delivery Department.
  • Visitors must enter through the main lobby, unless accompanying an emergency patient.
  • Visitors will be screened for COVID-19 symptoms, and will be asked to leave if any symptoms are present.
  • Visitors must wear a hospital-issued mask. The mask must be worn correctly, over the mouth and nose, and should not be removed in the hospital.
  • Visitors must remain in the patient’s room throughout the visit, and cannot use common spaces such as waiting areas or the cafeteria.
  • Visitors should not eat or drink in the hospital. Please plan to take meals outside of the hospital. The cafeteria is closed to visitors.

White Oak Medical Center

  • Visitors must be age 12 or older.
  • Visitation is permitted at any time, according to the guidelines noted.
  • Two visitors are permitted for observation and Emergency Department patients, however this is at the discretion of the medical team.
  • Patients having outpatient procedures or outpatient testing are permitted one to two visitors at the discretion of the medical team.
  • For maternity patients, one designated trained Doula is also permitted in the Labor and Delivery Department and must remain on the unit.


  • Visitation hours are 8 a.m. – 8 p.m.
  • One adult visitor is allowed for each patient for the duration of their stay.
  • Visitors will be screened for COVID-19 symptoms and will not be allowed if symptoms are present.
  • All visitors must wear a badge at all times indicating the unit/room of the patient they are visiting and must return the badge when leaving.
  • The visitor may be asked to leave if room capacity exceeds 4 people (semiprivate) or 3 people (private) at any time.
  • Visitors will maintain appropriate social distancing when possible.
  • All visitors must wear the AHC-issued facemask throughout their stay and practice hand hygiene.
  • Visitors may not eat in patient rooms.


Exceptions to Visitor Restrictions

  • One parent or guardian for a minor child in our care
  • One adult visitor for Labor & Delivery patients during the length of stay
  • Compassionate care, end-of-life situations
  • Support persons for individuals with disabilities (in accordance with AHC CP 209.0 - Access to Support Persons for Individuals with Disabilities in Health Care Settings During the COVID-19 Pandemic)

In the four situations noted above, Adventist HealthCare limits visitation to only those persons who are essential for the patient's physical or emotional well-being. Visitors must comply with all CDC guidance regarding visitation.

Stay Healthy

To help prevent the spread of COVID-19 and to keep all in our community safe, please note our current visitor policy. Please remember to further prevent the spread of illness by wearing a mask that covers your nose and mouth, practicing good health hygiene by washing your hands often with soap and water or an alcohol-based hand sanitizer, coughing/sneezing into your sleeve or tissue, and avoiding touching your eyes, nose or mouth.

Additional Information

If you have further questions regarding the Visitor Policy, please contact our hospitals directly:

Ready When You Are

We’re working harder than ever to make our locations safe, comforting places of healing introducing:

  • Safe Patient Pathways
  • Visitor Restrictions
  • Patient & Staff Screening
  • Deep Cleaning & Disinfection
  • Vigorous Infection Prevention
  • Fewer People in Waiting Rooms
  • Required Face Masks

Patient & Visitor Safety

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