Visitor Policy

• Visitors must be five years of age or older.
• Visiting hours are 9:00 am to 9:00 pm daily.
• Visitors nor patients are not allowed to use the cafeteria for any reason.

Emergency Department

• One (1) visitor is allowed.
• There are no restricted visiting hours. One (1) visitor is permitted 24-7.

• Visitors must enter through the Main Lobby from 5 a.m. to 9 p.m. where they will check-in at the front desk. For the security of our patients, visitors, and staff the Emergency Department lobby will be the only entrance open between 9 p.m. and 5 a.m. Overnight visitors must check in with the security officer in the Emergency Department lobby for a visitor badge.
• Inpatients, outpatients, emergency and observation patients free of COVID-19 may have two healthy visitors, age 12 or older.
• Visitation is permitted at any time.
• For maternity patients, one designated trained Doula is also permitted in the Labor and Delivery Department and must remain on the unit.
• Visitation can be suspended, restricted, or altered at any time by a team member, in consultation with leadership, to ensure the safety of patients, visitors, healthcare workers and care providers.

• Visitation hours are 8 a.m. to 8 p.m. seven days a week.

• The clinical team may adjust and limit visitors in treatment areas including patient rooms to support care, safety, and recovery.

• Minors are welcomed to visit and must be supervised at all times by an adult who is not the patient.

• Visitors must register at the front desk through the main lobby and must stay within patient rooms, and approved waiting areas during the visit.

Special Areas and Exceptions:

1. Emergency Department:
   • Visitation hours are 24/7, seven days a week.
   • Our ER permits two visitors per patient at the bedside.
2. Pre-Op Services, CVIR and Ambulatory Surgery:
   • Our post-anesthesia care unit (PACU) permits two visitors at a time postoperatively.
3. Labor and Delivery / Mother & Baby:
   • A designated support person may stay with our patient at all times.
   • In Antepartum, siblings may visit under supervision of an adult other than our patient.
   • In addition to the visitors, one certified Doula is permitted (requires consent form).
4. NICU:
   • Parents may visit 24 hours a day, seven days a week and must wear a matching baby band at all times.
5. Pediatric Unit:
   • Parents and guardians can be with their child 24 hours a day, 7 days a week.

• Unit therapists will coordinate visitation days during these times: Monday-Friday: 5:30-6:30 p.m.; Saturday-Sunday: 2-3p.m.

• One healthy adult age 18 and older may visit per day.

• Visitors must check in with the front desk and wear the provided name tags.

• Please limit personal belongings. Visitors are required to store outside items in a locker. We recommend purses and bags be secured in cars. No outside food or drink is permitted, and other outside items brought for our patients will be searched.

Visitation Policy for Rehabilitation at Rockville

• One Visitor at a Time: Each patient will be permitted one visitor at a time. There is no requirement for pre-designation, and visitors may change throughout the patient's stay. No visitors under the age of 16 years. Visiting Hours are from 8 a.m. – 8 p.m.
• Visitors must wear a hospital-issued mask or self-provided N95/KN95 at all times. No cloth masks.

Visitation Policy for Rehabilitation at White Oak Medical Center

• Rehabilitation at White Oak defers to the visitation policies of White Oak Medical Center listed above.
• Compliance with Safety Standards: Visitors failing to comply with safety standards will be kindly asked to leave. We appreciate everyone's cooperation in ensuring a safe environment for our patients and staff.