Emergency Care - Adventist HealthCare

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Current Emergency Department Wait Times

Wait times represent the average estimated length of time from registration to being assigned a "first provider" (a doctor, nurse practitioner or physician assistant). Learn More About Wait Times

Emergency Care

Serving the Emergency Medical Needs of our Community

At Adventist HealthCare, we provide emergency health care services to more than 150,000 patients each year ranging in age from newborns to the elderly. Our facilities are open 24 hours a day, seven days a week and are committed to providing the highest quality emergency care in an efficient and timely manner. Our doors are open to anyone in need of emergency medical services.

Emergency Care

Adventist HealthCare's comprehensive, coordinated, skilled emergency care services include:

  • Board-certified emergency physicians
  • Expert cardiologists who know that seconds count when it comes to treating a heart attack
  • 24-hour access to imaging and lab services for a faster diagnosis
  • Specialized pediatric emergency care

Expanding Access to Emergency Care Upcounty

The Adventist HealthCare Germantown Emergency provides the same full-service emergency medical care that patients can receive at a hospital emergency department in a convenient, stand-alone location just west of I-270 across from the Germantown Town Center on Rt. 118. Patients who need to be admitted are transferred to Adventist HealthCare Shady Grove Medical Center or other area hospitals.

Pediatric Emergency Department

Shady Grove Medical Center has Montgomery County's first and most experienced Pediatric Emergency Department, which is open 24-hours-a-day, 7-days-a-week. Our Pediatric Emergency Department is staffed by board-certified pediatric emergency physicians, pediatric nurses and specialty pediatric medical professionals, including radiologists, anesthesiologists and surgeons.

Forensic Medical Unit

Victims of violence receive confidential medical care from our specially trained nurses in the Forensic Medical Unit at Adventist HealthCare Shady Grove Medical Center or Adventist HealthCare Germantown Emergency Center - home to the forensic nurse examiners for Montgomery County.

Urgent Care

Need an affordable alternative to the emergency room for urgent, non life-threatening medical care?

Centra Care Adventist Urgent CareAdventist HealthCare Urgent Care and our Board-Certified physicians are accessible when you need us, 7 days-a-week. Every location is open until 8pm and offers convenient flu shots, treats broken bones, infections, allergies, pediatric concerns, orthopedic conditions, stomach problems, and more. We have the medical experts and urgent care technology to help you feel better.

Adventist HealthCare Urgent Care Locations

  • Rockville, MD - 750 Rockville Pike, Rockville, MD 20852
  • Germantown, MD - 19825 Frederick Road, Germantown, MD 20876
  • Laurel, MD - 14421 Baltimore Avenue, Laurel, MD 20707


Why Adventist HealthCare?

Adventist HealthCare Washington Adventist Hospital Emergency Department Achievements:

  • Accredited Chest Pain Center, Level IV with PCI, The Society of Chest Pain Centers
  • Designated Cardiac Interventional Center, Maryland Institute for Emergency Services & Systems
  • Designated Primary Stroke Center, Maryland Institute for Emergency Medical Services Systems
  • American Heart Association’s Mission: Lifeline Bronze Performance Achievement Award
  • Silver Performance Achievement Award from the American College of Cardiology Foundation’s NCDR ACTION Registry - Get With the Guidelines

Adventist HealthCare Shady Grove Medical Center Emergency Department Achievements:

  • Bronze Performance Achievement Award, Mission: Lifeline STEMI-Receiving Center
  • Designation as a Cardiac Interventional Center, Maryland Institute of Emergency Medical Services and Systems (MIEMSS)
  • Cardiac Gold Performance Achievement Award, American College of Cardiology Foundation and American Heart Association
  • Cycle III Chest Pain Center, Society of Chest Pain Centers
  • Primary Stroke Center, MIEMSS
  • Gold Plus Quality Achievement Award and Target: Stroke Honor Roll, American Heart Association
  • Waivers to perform primary (emergency) percutaneous coronary intervention (PCI) — an early life-saving medical procedure for heart attack patients — and non-primary (elective) PCI, or angioplasty, for heart disease patients


When should I visit the Emergency Department?

Please keep in mind that these are only guidelines. When in doubt, never hesitate to call your doctor, go to the emergency department, or call 911 for ambulance assistance.

These symptoms warrant an immediate trip to the Emergency Department:

  • Chest pain
  • Pain in the left arm, neck and jaw
  • Shortness of breath
  • Sudden onset headache that can be described as "the worst headache of your life"
  • Weakness on one side of your body or face. Weakness in one arm or leg
  • Slurred speech
  • Bleeding from a cut that will not stop with applied pressure
  • Vomiting blood or bright red blood in your bowel movements

These symptoms warrant a call to your doctor:

  • Body aches, joint pain, or muscle pain
  • Flu-like symptoms that persist or get worse over 2 to 3 days
  • Any known medication side effect (e.g. nausea, diarrhea, vomiting, mild rash, yellowing of the skin or whites of the eyes)
  • Any other sign or symptom that is not typical for you

What is the most important thing for me to bring to the ED?

Bring your medical history to the ED.

How much time will my visit take?

The length of your wait depends on how many patients are in the ED and how ill you are. The ED sees the most ill patients first. Upon arriving at the hospital, patients who did not come via ambulance will first see a nurse who will begin the triage process. Patients will be assessed and prioritized based on the seriousness of illness or injury. Since each individual will require different levels of medical care and treatment, the length of visit will vary for each patient.

Can I have visitors while I am in the ED?

Due to limited space and to ensure optimal patient privacy, patients are allowed a limited number of visitors.

Will I need to be admitted to the hospital?

Admittance to the hospital is determined after a thorough examination. Most patients seen in the ED do not need to be admitted to the hospital, but patients who need tests or treatments not conducted in the ED are admitted.

What happens if the ED doctor is not able to provide all of the treatments I need while I am in the ED?

In the ED, our first goal is to treat life-threatening illnesses and pain. Your illness may need more long-term care than we are able to provide in the ED. It is important that you go to your doctor or clinic appointment after leaving the ED, so they may continue to provide treatment for your illness.

How do I pay for my treatment?

The registration staff can answer any questions that you may have about how to pay for your treatment. After being seen by our physician and your condition is stabilized, you may be asked for your insurance co-pay or to make payment arrangements.

When You Need Care Fast

When you need medical care – and fast – you can count on the medical professionals at Adventist HealthCare to do our best to provide superior health care services to you and all of our patients.


How are Emergency Room wait times calculated? Emergency Room wait times represent the average estimated length of time from registration to being assigned a "first provider" (a doctor, nurse practitioner or physician assistant). The wait times displayed on this site are refreshed at least every 30 minutes. Many circumstances can affect wait times – for example, patients arriving by ambulance or with life-threatening injuries or illnesses. Patients with life-threatening conditions will be seen before those with less-serious problems or ailments. These times are provided for informational purposes only and cannot be guaranteed upon arrival. They may be subject to change without notice.

Emergency Care

In the Event of an Emergency,
Always Dial 911

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